Privacy Policy

JRP Civils Limited Privacy Policy

Policy date

01 January 2021

Our contact details

Name: JRP Civils Limited

E-mail: info@jrpcivils.co.uk

The type of personal information we collect

We currently collect and process the following information:

· Name

· Email address

How we get the personal information and why we have it

The personal information we process is provided to us directly by you for business enquiries.

We use the information that you have given us in order to process your enquiry and provide a response.

We may share this information with other organisations we deal with in order that we can respond to your queries.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

a) Your consent. You are able to remove your consent at any time. You can do this by sending an email to info@jrpcivils.co.uk.

b) We have a contractual obligation.

c) We have a legal obligation.

d) We have a vital interest.

e) We need it to perform a public task.

f) We have a legitimate interest.

How we store your personal information

Your information is securely stored electronically at our offices with a secure cloud back up. Hard copies of information are not held.

We hold an electronic copy of the information you provide us for up 20 years after completion of any work we undertake for you. Where an enquiry does not result in any work the information will be held for up to 2 years.

We will then dispose your information by permanently deleting the electronic information from our systems and any cloud backup.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@jrpcivils.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@jrpcivils.co.uk.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk